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Privacy Policy

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Last updated: December 1, 2015

  1. General
  • Tonic Blooms Inc. (collectively referred to in this policy as “Tonic Blooms”, “we”, “our” or “us”) takes the privacy of your information very seriously and is committed to the protection of personal information. The purpose of this privacy policy (“Privacy Policy”) is to inform persons who use, visit, or access our website, applications (including mobile applications), or service (“Users”, “you” or “your”) about how we and some companies with whom we work collect, use, share and protect your personal information in connection with your use of our website, applications, or service (collectively referred to below as the “Service”).
  • Please read this Privacy Policy carefully. By using the Service and any services we facilitate via the Service, you are agreeing to be bound by this Policy in respect of the information collected about you via the Service. We only collect personal information about you after you have provided us with your consent to collect that information. By voluntarily providing this information to us, you consent to the collection and use of your personal information as set out in this Privacy Policy. You may withdraw your consent to our collection, use and disclosure of personal information at any time, subject to contractual and legal restrictions and reasonable notice. Note that if you withdraw your consent to certain uses of your personal information, we may no longer be able to provide certain of our products or services.
  • This Privacy Policy forms part of our terms and conditions of use, which can be found at Terms and Conditions.
  • If you have any questions about this Privacy Policy, please get in touch with us at support@tonicblooms.com and we will do our best to answer your questions.
  1. Personal Information We Collect

Information you provide us directly:

  • In connection with your use of the Service, we may collect the following personal information from you:
    • Your username, password and e-mail address when you register with the Service.
    • Profile information that you provide for your user profile, including first and last name, picture, address, and mobile number, together with some basic security information.
    • Delivery recipient’s information, including first and last name, address, and phone number.
    • Financial information, including billing address, credit card number and expiration date, which may be collected by us or our third party payment processing service.
    • Communications between you and Tonic Blooms. For example, we may send you Service-related emails (e.g., account verification, changes/updates to features of the Service, technical and security notices). Note that you may not opt-out of Service-related emails.
    • Other personal information with your consent or as permitted or required by law.
  • Although it is not compulsory to give us this information in order to use the Service, if you do not then you cannot register an account with the Service.

Analytics Information:

  • We may use third-party analytics tools to help us measure traffic and usage trends for the Service. These tools collect information sent by your device or our Service, including the web pages you visit, add-ons, and other information that assists us in improving the Service. The collection and use of this analytics information is combined with analytics information from other Users so that it cannot reasonably be used to identify any particular individual User.

Cookies and similar technologies:

  • When you visit the Service, we may use cookies and similar technologies like pixels, web beacons, and local storage to collect information about how you use Tonic Blooms and provide features to you. Cookies are pieces of information that a website transfers to your hard drive to store and sometimes track information about you. Cookies are specific to the server that created them and cannot be accessed by other servers, which means that they cannot be used to track your movements around the web. Passwords and credit card numbers are not stored in cookies. A cookie helps you get the best out of the Service and helps us to provide you with a more customized service.
  • We may ask advertisers or other partners to serve ads or services to your devices, which may use cookies or similar technologies placed by us or the third party.
    • See “Cookies and Interest-Based Advertising” below for details on use of this information.
  • You may choose to decline cookies if your browser permits, but doing so may affect your use of our Service and your ability to access certain features of our Service.

 Use of Personal Information

  • We may use information that we receive:
    • to manage your account and provide you with user support;
    • to process payment and enable delivery of products you purchase through the system;
    • to make general improvements to our Service and the services we facilitate;
    • to enforce the terms and conditions of use of the Service;
    • to protect you and us from theft, fraud, and unauthorized access to your account;
    • to analyze how Users are making use of the Service, including monitoring metrics such as total numbers of visitors, traffic, and demographic patterns;
    • to diagnose or fix technology problems;
    • to automatically update the Tonic Blooms application on your device;
    • to notify you of certain offers and new services (subject to your right to unsubscribe or opt-out);
    • to run contests, special offers or other events or activities on the Service (“Events”).
    • to market and advertise relevant products and services. This may include Tonic Blooms and our partners sending you information about products and services that will be relevant to you, by email, mobile messaging, postal mail or direct telephone contact; and
    • for other purposes with your consent or as permitted or required by law. We may also exchange personal information with our Affiliates (as defined below) as necessary for the purposes described above. All of the above are subject to your stated preferences; we and our content partners will always make it clear how you can prevent such marketing or communications i.e. opt-out of these uses.
  • Your personal information will not be used for any other purpose without your consent.
  1. Sharing of your Personal Information

Parties with whom we may share your information:

  • We may share your information (including but not limited to, information from cookies, log files, device identifiers, location data, and usage data) with businesses that are legally part of the same group of companies of which Tonic Blooms is a part, or that become a part of that group (“Affiliates”). Affiliates may use this information to help provide, understand, and improve the Service (including by providing analytics) and Affiliates’ own services (including by providing you with better and more relevant experiences). But these Affiliates will honor the choices you make about who can see your videos.
  • We may disclose personal information to certain groups or organizations for the purpose of internal audit, management, billing or administrative purposes, including defending or bringing legal actions.
  • We may share your information with third parties service providers, such as delivery and payment processing service providers. We are not responsible for the manner in which these third parties use or further disclose your information after we have disclosed that information to those third parties. However, we require our third party service providers to promise not to use your information except as necessary to provide the relevant service to you and us. Further, we request that third parties not keep your information once the relevant service has been provided.
  • We may also use third party organizations to help us provide part of our Service to you, which may entail sharing your information as well information from tools like cookies, log files, and device identifiers and location data with those third party organizations. In some circumstances these providers may be based in countries outside Canada whose laws provide for a different standard of protection for your personal information than that provided under Canadian law. Reasonable contractual or other measures we may take to protect your personal information while processed or handled by these service providers are subject to applicable Canadian and foreign legal requirements, including lawful requirements to disclose personal information to government and national security authorities in certain circumstances.
  • Cookies and Interest-Based Advertising: We may use third party advertising companies, including Google’s AdWords and AdRoll re-marketing, to collect visitor data on our site and then serve targeted display ads to you on other websites. These companies may use cookies, tracer tags or web beacons to report certain information about your visits to our site and other sites (such as web pages you visit and your response to ads) in order to measure the effectiveness of our marketing campaigns and to deliver ads that are more relevant and tailored to you, both on and off our site.
    • Opt-Out Options:
      • You can block or erase cookies from your computer if you want to (your browser’s help screen or manual should tell you how to do this).
      • You can opt out of receiving targeted ads from AdRoll re-marketing by clicking on the blue icon in the corner of the ads served by AdRoll or by going to https://app.adroll.com/optout/safari.
      • You can opt out of Google’s use of cookies by visiting Google’s ads settings at https://www.google.com/settings/ads.
      • You can also learn more about targeted advertising practices or opt-out of this type of advertising by visiting the Digital Advertising Alliance website at www.aboutads.info/choices/ or the Digital Advertising Alliance of Canada website at www.youradchoices.ca/choices.
    • We may remove parts of data that can identify you and share anonymized data with other parties. We may also combine your information with other information in a way that it is no longer associated with you and share that aggregated information.

Parties with whom you may choose to share your information:

  • Other Web Sites and Services: We are not responsible for the practices employed by any websites or services linked to or from our Service, including the information or content contained within them. Please remember that when you use a link to go from our Service to another website or service, our Privacy Policy does not apply to those third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link on our website, are subject to that third party’s own rules and policies. In addition, you agree that we are not responsible and do not have control over any third-parties that you authorize to access your information. If you are using a third-party website or service and you allow them to access your information you do so at your own risk.

Responding to legal requests and preventing harm:

  • We reserve the right to co-operate with local, provincial, national and international authorities in investigations of improper or unlawful activities, and this may require the disclosure of personal information. We may also report to other organizations about improper or unlawful user activities on this Service, and this reporting may include disclosure of personal information relating to those individuals conducting such improper or unlawful activities. 
  1. How we store and secure your information
  • As part of the services offered to you through the Service, the information you provide to us may be store and processed in Canada but also may be transferred to countries outside of Canada. By way of example, this may happen if any of our servers are from time to time located in a country outside of Canada or one of our service providers is located in a country outside of Canada. We may also share information between group companies, which may be located in countries worldwide. These countries may not have similar data protection laws to Canada. If we transfer your information outside of Canada in this way, we will take steps to ensure that your privacy rights continue to be protected as outlined in this Privacy Policy.
  • If you use the Service while you are outside Canada, your information may be transferred outside Canada in order to provide you with those services.
  • We use commercially reasonable safeguards to help keep the information collected through the Service secure and take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. However, Tonic Blooms cannot ensure the security of any information you transmit to Tonic Blooms or guarantee that information on the Service may not be accessed, disclosed, altered, or destroyed.
  • Please do your part to help us. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to emails between you and Tonic Blooms, at all times. Your privacy settings may also be affected by changes the social media services you use to connect to Tonic Blooms make to their services. We are not responsible for the functionality, privacy, or security measures of any other organization. 
  1. Children’s Privacy
  • Tonic Blooms’s services are directed at an adult market, and therefore the Service is intended for use by adults only. We encourage parents to take an active role in their children’s use of the Internet, and to inform them of the dangers of providing information about themselves over the Internet. Children of any age should always ask a parent for permission before sending personal information to anyone online. No information should be submitted to or posted on this website by users under 18 years of age without the consent of their parent or guardian. Children are not eligible to use our services and we ask that minors (under the age of 18) do not submit any personal information to us.
  1. Modification to Privacy Policy
  • We reserve the right to occasionally update this Privacy Policy. When we post changes to this Privacy Policy, we will revise the “last updated” date at the top of this Privacy Policy. Your continued use of Tonic Blooms or the Service after any modification to this privacy policy will constitute your acceptance of such modification.
  1. Further Questions
  • If at any time you would like to contact us with your views about our privacy practices, or with any enquiry relating to your personal information, you can do so by emailing us at support@tonicblooms.com.